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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zach Tervort

Zach Tervort

October 11, 2024

5  out of  5
rating by Zach Tervort
"Felt very welcome the moment I walked in. It was a pleasure meeting all of you."
We responded:
"Zach, thank you for your kind words! We're happy you felt welcome and enjoyed meeting our team. If you need any further assistance, we're here to help. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Andrea García Batalla

Andrea García Batalla

October 11, 2024

5  out of  5
rating by Andrea García Batalla
"Excelente trabajo con seguranzas"
We responded:
"Gracias, Andrea, por tus amables palabras. Estoy muy contento de que estés satisfecha con nuestro trabajo en seguros. Siempre nos esforzamos por brindar el mejor servicio posible. Si necesitas algo más en el futuro, no dudes en contactarnos. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Manuel García

Manuel García

October 4, 2024

5  out of  5
rating by Manuel García
"Muy profesionales y me dieron muchas opciones"
We responded:
"Gracias, Manuel. Me alegra saber que encontraste nuestro servicio profesional y que te ofrecimos muchas opciones. Estamos aquí para ayudarte con cualquier necesidad futura. ¡Gracias por confiar en nosotros! - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Darren Olsen

Darren Olsen

September 27, 2024

5  out of  5
rating by Darren Olsen
"Great experience! Joslynn is great to work with, she explained everything to us and was very helpful"
We responded:
"Thank you, Darren! I'm glad you had a great experience with Joslynn. She always strives to be helpful and ensure everything is clearly explained. We appreciate your positive feedback and look forward to assisting you with any future needs. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Lunar Sisters

Lunar Sisters

September 20, 2024

5  out of  5
rating by Lunar Sisters
"Amazing team!"
We responded:
"Thank you so much for your kind words, Lunar! We're happy to know that you had a great experience with our team. If you ever need anything else, don't hesitate to reach out. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Nicole Olsen

Nicole Olsen

September 20, 2024

5  out of  5
rating by Nicole Olsen
"Great to work with! Very easy to switch over snd great service!"
We responded:
"Nicole, thank you for your wonderful review! I'm glad to hear that switching over was easy and that you are satisfied with our service. If you ever need any further assistance, feel free to reach out. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Shannon Phair

Shannon Phair

September 13, 2024

5  out of  5
rating by Shannon Phair
"Koy is an outstanding insurance agent! He understands insurance and how to make it work for his clients and their needs!"
We responded:
"Shannon, I'm glad you had such a positive experience with our office. Understanding and meeting our clients' needs is always our top priority. Thank you for your kind words and for trusting us with your insurance needs. If you ever need further assistance, don't hesitate to reach out. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Carlin Johnson

Carlin Johnson

September 11, 2024

5  out of  5
rating by Carlin Johnson
"Just bought a new van and called to get some quotes. I like to know all the ins and outs and asked for tons of details. Estefani was splendid! She was quick to find info, followed up with calls and was transparent with fees, inclusions, and alternative options. 5 stars for that quoting and insurance buying experience."
We responded:
"Carlin, thank you for sharing your experience! I'm glad Estefani could assist you with your new van insurance. Her dedication to providing detailed information and transparent service is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Emric Nakata

Emric Nakata

September 10, 2024

5  out of  5
rating by Emric Nakata
"Tamara did a wonderful job of finding the best deal for me! Went above and beyond with a fantastic job at preparing everything. All I needed to do was sign a few documents. Even helped send my old insurance an issue of cancellation and refund! With no gaps in insurance coverage!"
We responded:
"Emric, thank you for your wonderful review! I'm glad Tamara could assist you in finding the best deal and ensuring a smooth transition without any gaps in coverage. It's great to know she went above and beyond to help with your old insurance cancellation. We're here for any future needs or questions you might have. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Ángel Morales Gonzalez

Ángel Morales Gonzalez

September 6, 2024

5  out of  5
rating by Ángel Morales Gonzalez
"They did a great job. They are also really reliable and trustworthy. It's kind of hard to find an insurance agent to trust, and honestly, they never gave me a single doubt that I was in a good place. Además, hay algunos trabajadores que hablan español, y eso nos ayudo mucho."
We responded:
"Ángel, thank you for your kind words and for sharing your experience! I'm glad to know you found our team reliable and trustworthy. It's wonderful that our Spanish-speaking staff could assist you effectively. If you need anything in the future, we're here to help. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Aynslea Phair

Aynslea Phair

September 6, 2024

5  out of  5
rating by Aynslea Phair
"I am so grateful for Koy Jasperson-State Farm in Payson. Everyone who has helped me are all very kind and professional."
We responded:
"Aynslea, thank you for your kind words and positive feedback! I'm glad our team could assist you with professionalism and kindness. If you ever need further assistance, we're here to help. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Rachel Chapman

Rachel Chapman

September 5, 2024

5  out of  5
rating by Rachel Chapman
"Christina was FABULOUS to work with - she went above and beyond to help make sure everything was worked out and ready to go for me! Definitely going to be a long-time customer!"
We responded:
"Rachel, thank you for your wonderful review! I'm glad Christine could assist you so effectively and ensure everything was in order. We appreciate your trust and look forward to serving you for many years to come. If you need any further assistance, don't hesitate to reach out. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Gary L

Gary L

August 30, 2024

5  out of  5
rating by Gary L
"Great people. Customer service extraordinaire! Very professional and easy to work with."
We responded:
"Gary, thank you for your wonderful review! I'm happy you found our team professional and easy to work with. Your satisfaction with our customer service means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Carson Livingston

Carson Livingston

August 30, 2024

5  out of  5
rating by Carson Livingston
"Great experience and amazing people to work with!"
We responded:
"Carson, thank you for your kind words! I'm happy you had a great experience with our team. We're always here to assist you with any future needs. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Teresa Wood

Teresa Wood

August 27, 2024

5  out of  5
rating by Teresa Wood
"It has been a year since my original post and Koy Jasperson and his team are still amazing. They are so willing to help you with your insurance needs. If I could give more than 5 stars, I would. So amazing. They go above and beyond every time."
We responded:
"Teresa, we try our best to go above and beyond and want to be your insurance professionals forever! Thank you so much for the review. We appreciate you for trusting us."
Profile photo of Mason R

Mason R

August 24, 2024

5  out of  5
rating by Mason R
"This office is amazing! Everyone is so helpful, Lesly, thank you for helping me today. Your input has really helped! You guys rock!! Recommend 100%!"
We responded:
"Mason, thank you for your kind words and recommendation. We're glad Lesly could assist you and that you found our office helpful. We're here for any future needs you may have. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Juan Chupin

Juan Chupin

August 23, 2024

5  out of  5
rating by Juan Chupin
"What can I say when this is the best insurance company ever? Well I guess saying they truly are like a good neighbor isn't enough. They are like family, they care for their customers, they are always trying to help and most important they do let chose what you need without any pressure. Koy and some of his team members are bilingual and that is a plus. Highly recommended 👌."
We responded:
"Juan, thank you for your wonderful review! I'm glad you feel like part of the family and appreciate our efforts to provide a pressure-free experience. It's great to know that our bilingual team members have been a plus for you. We're always here to help with any future needs! - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Angela Sundwall

Angela Sundwall

August 23, 2024

5  out of  5
rating by Angela Sundwall
"Great experience working with Scott. They saved us money and are responsive when we need."
We responded:
"Angela, thank you for your positive feedback! I'm glad Scott could assist you and help save money. We're always here to respond when you need us. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Lost Inn Time

Lost Inn Time

August 20, 2024

5  out of  5
rating by Lost Inn Time
"Fantastic customer service. We never felt like a number because they took time to understand our situation and patiently answered all of our many questions. Their agent took great care of us and helped us to find amazing coverage at an unbeatable price. Thank you State Farm."
We responded:
"Thank you for your kind words. I'm glad we could provide the customer service you deserve and help you find the right coverage. If you have any more questions or need further assistance, feel free to reach out. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Maria Maldonado

Maria Maldonado

August 16, 2024

5  out of  5
rating by Maria Maldonado
"I had been with them for couple of years now and communication as always been the best. Always answering and figuring out my questions"
We responded:
"Hey Maria, Thanks for the awesome review! I'm glad to hear that our communication has been top-notch and that we've been able to answer your questions. If you ever need anything else, we're here to help. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Ellie Tervort

Ellie Tervort

August 16, 2024

5  out of  5
rating by Ellie Tervort
"Koy is SO helpful!! He answered all of my questions and helped me through the process a ton. Couldn’t recommend him enough! The whole office is great, but Koy is really the best!"
We responded:
"Hey Ellie, Thanks a lot for the awesome review! I'm glad we could help answer your questions and guide you through the process. Our whole office works hard to provide great service, and it's great to hear you had a positive experience. If you need anything else, feel free to reach out anytime. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Kaden Thiele

Kaden Thiele

August 15, 2024

5  out of  5
rating by Kaden Thiele
"Amazing crew that is easy to work with and fast"
We responded:
"Hey Kaden, Thanks for the awesome review! I'm glad you found our crew easy to work with and fast. If you need anything else, we're here to help. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Steven Mattinson

Steven Mattinson

August 10, 2024

5  out of  5
rating by Steven Mattinson
"I've had the pleasure of dealing with the folks at both locations (Springville, Payson) and both locations have been outstanding in helping me out with whatever I need. My latest interaction was with the Payson office. I submitted some paperwork to take care of a claim, and I figured it would take forever because of my prior experience with another company. That was not the case. In a matter of hours, not days, Kim had taken care of my claim. Outstanding group of folks at both locations. Very happy with the folks at State Farm!"
We responded:
"Hey Steven, Thanks a ton for the awesome review! I'm really glad to hear that both our Springville and Payson offices have been able to help you out. Kim and the team at Payson are fantastic, and it's great to know they handled your claim so quickly. We're always here for whatever you need! - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Heather Kelsey

Heather Kelsey

August 9, 2024

5  out of  5
rating by Heather Kelsey
"Absolutely loved them them helped me safe a lot of money on my car insurance they were so kind will definitely recommend koy. Kim was amazing!"
We responded:
"Hey Heather, I'm so glad you had a great experience with us! It's awesome to hear that we could help you save money on your car insurance. Kim is indeed amazing, and I'll make sure she knows how much you appreciated her help. Thanks for recommending us! If you ever need anything else, we're here for you. - Koy Jasperson - State Farm Insurance Agent, Payson, UT"
Profile photo of Stephanie Tervort

Stephanie Tervort

August 9, 2024

5  out of  5
rating by Stephanie Tervort
"Always love visiting the office, such great customer service. Always have the answers to my questions quickly and correctly!"
We responded:
"Hey Stephanie, Thanks a bunch for the awesome review! I'm really glad you enjoy visiting our office and that we can answer your questions quickly and correctly. We're always here to help with anything you need! - Koy Jasperson - State Farm Insurance Agent, Payson, UT"