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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ralph Snelson

Ralph Snelson

October 20, 2025

5  out of  5
rating by Ralph Snelson
"Scott Kitchen was easy to work with."
We responded:
"Thank you, Ralph! I'm happy to hear that Scott made the process easy for you. We appreciate your feedback and are here for any insurance needs you might have. Let us know if there's anything else we can assist with!"
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Carl Watkins

October 16, 2025

5  out of  5
rating by Carl Watkins
"Friendly and very helpful, getting me a low rate. She spent a lot of time to research my questions and then called me back. I had great, friendly, and informative service"
We responded:
"Thank you, Carl! I'm happy to know you found our service friendly and helpful. It's great to assist you in finding the best coverage. Let us know if there's anything else we can do for you!"
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Gary Adams

October 15, 2025

5  out of  5
rating by Gary Adams
"I have been with State Farm since I was 16 years old, I am 72. I have been happy with their service and friendliness. I am happy with the value of their service. They are always willing to help out with any issues that come up. Thank you."
We responded:
"Thank you, Gary, for your long-standing trust in us! I'm truly grateful for your loyalty and delighted to hear that you've been satisfied with our service and support over the years. It's wonderful to know that our team has been able to assist you whenever needed. Let us know if there's anything else we can do for you!"
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Mary Lynnette Webb

October 7, 2025

5  out of  5
rating by Mary Lynnette Webb
"This office was great to work with. They answered our questions and gave us a great rate. Thanks for being so helpful!"
We responded:
"Thank you, Mary Lynnette Webb! I'm happy to hear that our office was able to assist you effectively and provide a great rate. We appreciate your kind words and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Reina Lopez

Reina Lopez

September 26, 2025

5  out of  5
rating by Reina Lopez
"Went in just window shopping for car insurance for the best price. Walked out with a steal. Estefaníe greeted me so friendly. She took her time to answer all my questions and doubt. Thank you."
We responded:
"Reina, thank you for sharing your experience! I'm happy to hear that Estefaníe provided such friendly and thorough assistance. It's wonderful that you found a great deal on insurance. If you have any more questions or need further assistance, feel free to reach out anytime!"
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brian carter

September 26, 2025

5  out of  5
rating by brian carter
"Koy is the best. Did a great job of explaining everything to me. Excited to be working with him!"
We responded:
"Thank you, Brian! I'm happy to hear that our office was able to explain everything clearly. We're excited to have you with us and look forward to continuing to assist you. Let us know if you need anything else!"
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Sarah Johnson

September 19, 2025

5  out of  5
rating by Sarah Johnson
"They are always so kind and responsive!! They explained my insurance to me which is something other offices haven’t bothered to do or offer before!"
We responded:
"Thank you, Sarah! I'm happy to hear that you found our team kind and responsive. It's important to us that you understand your insurance, and I'm glad we could provide the clarity you needed. If there's anything else you need, feel free to reach out!"
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Dawn Henderson

September 19, 2025

5  out of  5
rating by Dawn Henderson
"Conner was very knowledgeable and attentive. He answered all of my questions and was very nice! He saved me hundreds on my insurance!"
We responded:
"Thank you for your review, Dawn! I'm happy to hear that Conner was able to assist you so effectively and help you save on your insurance. We appreciate your feedback and are here for any future questions or needs you might have. Thanks for choosing us!"
Profile photo of Shannel Grill

Shannel Grill

September 5, 2025

5  out of  5
rating by Shannel Grill
"Great customer service."
We responded:
"Thank you, Shannel! I'm happy to know you appreciated our customer service. We’re always here to assist with any insurance needs you may have. Thanks for choosing us!"
Profile photo of Azgad Garcia

Azgad Garcia

September 2, 2025

5  out of  5
rating by Azgad Garcia
"I had such a great experience with Estafani. She went above and beyond to find me the best quotes saving me Both time and money. What stood out the most? Was how friendly attentive and genuinely caring she was throughout the entire process. I never felt rushed or pressured. I felt supported every step of the way. i If you're looking for someone who truly puts your needs first and makes insurance simple. I highly recommend estefani"
We responded:
"Thank you, Azgad, for sharing your experience! I'm delighted to hear that Estefani provided such attentive and caring service. It's wonderful to know she made the process smooth and stress-free for you. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
Profile photo of Tiare Williams

Tiare Williams

August 29, 2025

5  out of  5
rating by Tiare Williams
"I have had a great experience with State Farm. I have good car insurance and they are always reaching out to help me set up for my future."
We responded:
"Thank you, Tiare, for sharing your positive experience! I'm happy to know that you're satisfied with your car insurance and appreciate our proactive approach. If there's anything else we can assist you with, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Elias Hartman

Elias Hartman

August 29, 2025

5  out of  5
rating by Elias Hartman
"Estefani was incredibly friendly and helpful! I'm a first time shopper for auto insurance, and she happily took the time to explain everything I was going to be covered for and found me the best possible deal. I was shocked at how affordable my plan ended up being!"
We responded:
"Thank you, Elias! I'm so happy to hear about your positive experience with Estefani. It's wonderful that she was able to assist you with your first auto insurance purchase and find an affordable plan. Let us know if you need anything else!"
Profile photo of Abby Parry

Abby Parry

August 25, 2025

5  out of  5
rating by Abby Parry
"Josslyn was so nice. She explained coverages so clearly. 10/10 recommend State Farm Springville office."
We responded:
"Thank you, Abby! I'm happy to hear that Josslyn provided clear explanations and made your experience a positive one. We appreciate your recommendation of our Springville office. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Megan Morganson

Megan Morganson

August 22, 2025

5  out of  5
rating by Megan Morganson
"Luke was very friendly and helpful. Good prices."
We responded:
"Thank you, Megan! I'm happy to hear that Luke provided you with friendly and helpful service. It's great to know you're satisfied with our prices too. If you need anything else, feel free to reach out!"
Profile photo of Katy Finney

Katy Finney

August 7, 2025

5  out of  5
rating by Katy Finney
"Conner (at Koy’s office) made the transition and starting a new policy painless and seamless. Definitely recommend this agency."
Profile photo of Janie Groneman

Janie Groneman

August 1, 2025

5  out of  5
rating by Janie Groneman
"Luke and conner were great helping me with my insurance needs. If your looking to get insurance I would definitely stop by State Farm. Check them out!! What do you got to loose.."
We responded:
"Thank you, Janie! I'm happy to hear that Luke and Conner were able to assist you with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Chase Hogenson

Chase Hogenson

July 29, 2025

5  out of  5
rating by Chase Hogenson
"Luke and Scott have been super helpful with anything I've needed"
We responded:
"Thanks, Chase! I'm glad to hear that Luke and the team were able to assist you. If you have any more questions or need further help, feel free to reach out anytime."
Profile photo of Blaine Petersen

Blaine Petersen

July 21, 2025

5  out of  5
rating by Blaine Petersen
"Outstanding customer service and follow up. They really worked hard to get me a great rate! High recommend!"
We responded:
"Thank you, Blaine! I'm happy to hear that you appreciated our customer service and follow-up. It's great to know we could help you find a great rate. If you need anything else, feel free to reach out!"
Profile photo of Erica Christensen

Erica Christensen

July 18, 2025

5  out of  5
rating by Erica Christensen
"So helpful, kind, and very thorough! Helped us quickly and efficiently and to save money! Would highly recommend!"
We responded:
"Thank you for your wonderful feedback, Erica! I'm happy to hear that you found our service helpful and efficient. It's great to know we could assist you in saving money. If you ever need anything else, feel free to reach out!"
Profile photo of Daniel Perez-klisser

Daniel Perez-klisser

July 3, 2025

5  out of  5
rating by Daniel Perez-klisser
"Tamara was so helpful! 10/10 Recommends"
We responded:
"Thank you, Daniel! I'm happy to hear that Tamara was able to assist you so effectively. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Lanitalo Takitaki

Lanitalo Takitaki

June 24, 2025

5  out of  5
rating by Lanitalo Takitaki
"Great customer service and very helpful!"
We responded:
"Thank you, Lanitalo! I'm happy to know you found our customer service helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Jake Willis

Jake Willis

June 24, 2025

5  out of  5
rating by Jake Willis
"Christina was super helpful in getting me moved over to State Farm!"
We responded:
"Thank you for your review, Jake! I'm happy to hear that Christina was able to assist you with your move to State Farm. Our team is dedicated to providing great service, and it's wonderful to know we met your expectations. Let us know if there's anything else we can do for you!"
Profile photo of Anna Packer

Anna Packer

June 13, 2025

5  out of  5
rating by Anna Packer
"Such a hard working team! Always so responsive and easy to work with!"
We responded:
"Thank you, Anna! I'm happy to hear that you find our team responsive and easy to work with. We strive to provide the best service possible. Let us know if there's anything else we can assist you with!"
Profile photo of Jon S

Jon S

June 6, 2025

5  out of  5
rating by Jon S
"Koy Jasperson's State Farm office in Payson, UT, and the team he has hired, and the culture he's curated, have made me a huge fan and advocate out of me, in two major ways: 1) The State Farm agency, policies, and best-coverage consumers can find; that he his team has made 2) a local office of individuals/team of people that he hires and has trained to provide an amazing level of personal support. I highly recommend Koy Jasperson and his agents for home/car/life/umbrella policies, and secondly, recommend how well they exceed State Farm Insurance, in the broader choices consumers have when debating insurance companies. Each time I met or talked to someone from Koy's State Farm Office, from asking for personal help/filing a claim instead of calling corporate lines, or just answering simple questions about policies or comparative prices,I have been met with specialists (but also human peopleI) who I can connect with. They know their craft, and the policies from State Farm, but also clearly have a refreshing culture from the staff in his office, which clearly impacts the teams's empathy for me/us/their clients. It's very refreshing to interact with a group of people, regardless of who I meet with, who are so consistent, empathetic, and genuinely positive. These are sign of both a great leader, but their ability to recruit and protect a local-office culture I relate to."
We responded:
"Thank you, Jon, for your thoughtful review! I'm happy to hear that our team in Payson has made such a positive impact on your experience with us. It's wonderful to know that our personal support and office culture resonate with you. We strive to provide the best service possible, and your kind words mean a lot to us. If you ever need anything else, feel free to reach out!"
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savannah Hazlett

June 6, 2025

5  out of  5
rating by savannah Hazlett
"just got with state farm and they have been wonderful!"
We responded:
"Thank you, Savannah! I'm happy to hear that your experience with us has been wonderful. We’re committed to providing excellent service, and your feedback means a lot. Let us know if there's anything else we can assist you with!"